Splash City service technician in a blue Splash City polo repairing a hot tub pump at a Sioux Falls home
Service & repair

Certified techs. Every brand.

We service every hot tub, swim spa, sauna, and pool we sell — plus almost every brand we don’t. Priority scheduling for Splash City owners.

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Years serving the region
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Showrooms with service bays
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Factory-trained technicians

What we handle

Pick what needs attention and we’ll show you exactly what our techs cover.

Hot tubs & swim spas

No heat, tripped breaker, error codes, jet or pump failure, leaks and control-pack swaps — on nearly every brand on the market.

  • Full-system diagnostics & error-code repair
  • Heater, pump, blower and circuit-board replacement
  • Leak detection and plumbing repair
  • Cover, cover-lift and step installation
  • Water balancing, drain & refill service
  • Warranty claim processing on brands we carry

How a service call works

1

Tell us what's wrong

Send the form below or call us. Describe the symptom — error code, no heat, leak — and we build the ticket.

2

We confirm the visit

A service coordinator calls back with a window, usually within one business day, and free phone triage first.

3

A tech rolls out stocked

Our vans carry the common heaters, pumps, boards and seals so most repairs finish in a single trip.

4

Back to soaking

You get a written summary of the fix, water chemistry reset, and tips to keep it from happening again.

Fix it tonight — or let us know

Local conditions and the quick fixes our techs walk owners through over the phone.

Soak forecast

Is tonight a good night to soak?

Checking Sioux Falls, SD conditions…
Water troubleshooter

What is your water doing?

Likely cause

Low sanitizer, a loaded filter, or high calcium hardness.

Fix it

Shock the water, rinse the filter, and retest sanitizer in 12 hours. If it stays cloudy after two shocks, the filter cartridge is likely at end of life.

Still stuck? Request service

Request service

Most requests get a call back within one business day.

How urgent is it?

Service dispatched from

Techs run routes out of all four showrooms across South Dakota, Iowa and Minnesota.

Make your repair or upgrade affordable

Flexible monthly payments with quick approvals and competitive rates — apply in minutes.

See financing options